If the print quality is acceptable, touch Done. If so, wait 30 minutes before you perform all three levels of cleaning again. If the printhead is badly clogged, it might require another cleaning cycle. If necessary, repeat these steps for the third cleaning cycle. If the print quality is unacceptable, touch Clean Again to continue the next level of cleaning. If necessary, open the Tools menu, and then touch Clean Printhead.

Never turn off the printer when ink cartridges are not installed. To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button.įrom the printer control panel, open the Setup menu. Use an automated tool from the printer control panel to clean the printhead. You might need to clean the printhead several times to restore print quality. Go to HP Customer Support - Software and Driver Downloads, and then install the latest software for your printer.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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